Terms and Conditions
Last Updated: 5/15/2025
1. Introduction
Welcome to WESST JEWELS. These Terms and Conditions govern your use of our website and services for gold quotation, evaluation, and purchase. By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our services.
2. Service Description
WESST JEWELS provides gold quotation and purchasing services. Our process includes:
- Initial secure video call assessment
- Secure shipping of gold items
- Verification call to confirm gold purity
- Payment processing
All quotations are based on current market prices, gold purity (karats), and weight. Final quotations may vary based on the actual verification of the items.
3. User Obligations
By using our services, you confirm that:
- You are the legal owner of any gold items submitted for quotation or purchase
- All information provided is accurate and truthful
- You are at least 18 years of age
- You will participate in the verification process as required
- You will comply with all shipping instructions provided
4. Quotation Process
Quotations provided through our website are estimates based on the information you provide. Final offers are subject to:
- Physical verification of gold items
- Confirmation of weight and purity
- Current market prices at the time of verification
We reserve the right to adjust or withdraw quotations if the actual items differ from the information provided.
5. Shipping and Insurance
We provide insured shipping materials and labels for sending your gold items. However:
- You are responsible for properly packaging items according to our instructions
- Insurance covers the declared value up to the amount specified in our shipping instructions
- We are not responsible for items lost or damaged due to improper packaging
6. Payment Terms
Upon verification and acceptance of your gold items:
- Payment will be processed within 1-2 business days
- Payment methods include bank transfer or gold shipment as per your preference
- All applicable taxes and fees will be deducted as required by law
7. Cancellation and Return Policy
If you are not satisfied with our final offer after verification:
- You may decline the offer within 24 hours of receiving it
- We will return your items via insured shipping at our expense
- Returns will be processed within 3 business days of your decision
8. Limitation of Liability
WESST JEWELS shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:
- Use or inability to use our services
- Delays or disruptions in our services
- Viruses or other malicious software obtained by accessing our website
- Unauthorized access to or alteration of your transmissions or data
Our liability is limited to the value of the transaction in question.
9. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes indicates your acceptance of the modified Terms.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States. Any disputes relating to these Terms shall be subject to the exclusive jurisdiction of the courts in the United States.
11. Contact Information
If you have any questions about these Terms, please contact us at:
Email: WesstJewels@yahoo.com
Phone: (818) 305-9994
Address: 21822 Sherman way, Los Angeles, California, United States