Privacy Policy
Last Updated: 5/15/2025
1. Introduction
At WESST JEWELS, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.
2. Information We Collect
We collect several types of information from and about users of our website, including:
- Personal Information: Name, email address, phone number, and postal address.
- Transaction Information: Details about gold items submitted for quotation, including weight, karat, and estimated value.
- Video Verification Data: Information collected during secure video calls, including visual confirmation of gold items.
- Communication Records: Records of correspondence if you contact us.
- Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
- Usage Data: Information about how you use our website and services.
3. How We Collect Your Information
We collect information through:
- Direct interactions when you provide information through forms on our website
- Automated technologies or interactions, including cookies and similar tracking technologies
- Secure video verification calls
- Third parties or publicly available sources
4. How We Use Your Information
We use your information to:
- Provide and maintain our services
- Process and complete transactions
- Verify the authenticity and ownership of gold items
- Communicate with you about our services
- Improve our website and services
- Comply with legal obligations
- Send marketing communications (with your consent)
5. Disclosure of Your Information
We may disclose your personal information to:
- Service providers who perform functions on our behalf
- Professional advisers including lawyers, bankers, auditors, and insurers
- Government bodies that require us to report processing activities
- Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets
We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
6. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. These measures include:
- Encryption of sensitive data
- Secure video verification protocols
- Regular security assessments
- Limited access to personal information
- Staff training on data protection
7. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
8. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data
- Request correction of your personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
- Withdraw consent
9. Cookies
Our website uses cookies to enhance your experience. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
10. Marketing Communications
We may use your personal data to form a view on what we think you may want or need, or what may be of interest to you. You will receive marketing communications from us only if you have requested information from us or used our services and have not opted out of receiving marketing communications.
You can opt out of marketing communications at any time by contacting us at WesstJewels@yahoo.com or clicking the unsubscribe link in any marketing email.
11. Changes to the Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: WesstJewels@yahoo.com
Phone: (818) 305-9994
Address: 21822 Sherman way, Los Angeles, California, United States