Security Policy
Last Updated: 5/15/2025
1. Our Commitment to Security
At WESST JEWELS, we prioritize the security of your information and transactions. This Security Policy outlines the measures we take to protect your data and ensure secure transactions when using our gold quotation and purchasing services.
2. Data Protection
We implement robust measures to protect your personal and financial information:
- Encryption of all sensitive data using industry-standard protocols
- Secure storage systems with multiple layers of protection
- Regular security audits and vulnerability assessments
- Strict access controls limiting who can view your information
- Compliance with relevant data protection regulations
3. Secure Video Verification
Our secure video verification process includes:
- End-to-end encrypted video calls
- Secure authentication before each session
- No permanent storage of video content after verification is complete
- Verification conducted by trained professionals only
- Option to record sessions only with explicit consent
4. Secure Shipping
Our secure shipping process includes:
- Fully insured shipping for all transactions
- Tamper-evident packaging materials
- Tracking numbers provided for all shipments
- Discrete packaging that doesn't indicate valuable contents
- Signature required for delivery
- Partnerships with reputable shipping providers
5. Payment Security
We ensure secure payment processing through:
- PCI DSS compliant payment systems
- Multiple verification steps before payment processing
- Secure bank transfers with encryption
- No storage of complete payment information after transactions
- Regular monitoring for suspicious activities
6. Website Security
Our website security measures include:
- SSL/TLS encryption for all web traffic
- Regular security updates and patches
- Protection against common web vulnerabilities (XSS, CSRF, SQL injection)
- DDoS protection
- Secure authentication mechanisms
7. Employee Security Training
All WESST JEWELS employees undergo:
- Comprehensive security awareness training
- Background checks before handling customer data
- Regular updates on security protocols and best practices
- Training on identifying and reporting security incidents
8. Incident Response
In the unlikely event of a security incident:
- We have a dedicated team ready to respond immediately
- We will notify affected customers promptly
- We will work with relevant authorities if necessary
- We continuously improve our security based on incident analysis
9. Your Role in Security
We encourage you to help maintain security by:
- Using strong, unique passwords for your account
- Keeping your contact information up to date
- Being vigilant during video verification calls
- Following our shipping instructions carefully
- Reporting any suspicious activities to our security team
- Contacting us only during our business hours: Thursday and Friday 1:00 PM - 6:00 PM, Saturday 2:00 PM - 7:00 PM
10. Security Certifications and Compliance
WESST JEWELS maintains:
- Compliance with relevant data protection regulations
- Regular third-party security assessments
- Industry standard security certifications
- Partnerships with security experts to continuously improve our systems
11. Updates to This Policy
We regularly review and update our Security Policy to reflect changes in our practices and services. We will notify you of any significant changes by posting the new policy on this page.
12. Contact Our Security Team
If you have questions about our security practices or need to report a security concern, please contact us at:
Email: WesstJewels@yahoo.com
Phone: (818) 305-9994
Address: 21822 Sherman way, Los Angeles, California, United States